See why users get stuck or churn

Userbook shows the exact sequence of events behind each user failure — across your app, billing and email.

See what’s breaking

jon@userbook.io signed up

10:03

Clicked "Create first project"

10:04

500 error: Invalid workspace ID

10:04

Setup guide email bounced

10:05

Trial cancelled

10:38

See what’s breaking

Replace Guesswork with Data

Stop jumping between dashboards, logs, and tools trying to reconstruct what happened.

Teams usually rely on

Analytics dashboards
Funnels
Session replays

Userbook shows

What happened to each user
Across sessions
Across systems

How It Works

1

Install

Add one lightweight privacy-friendly script to your app in seconds.

2

Track Events

Userbook captures key events automatically — or you add your own.

3

See The Story

Every user. One timeline. No missing context.

Insights Without Spying

Understand behavior without watching your users.

Userbook does NOT

Record screens
Track mouse movements
Record key strokes

Userbook shows

Meaningful events
Across sessions
Across systems

Most problems don't happen in a single session.

Not another analytics tool

Analytics are great at spotting trends. They’re terrible at explaining individual failures.

Analytics	Userbook
Aggregates	Individual users
Funnels	Real sequences
Charts	Clear timelines

Both matter — but only one explains churn, failed activation, or support issues.

Use Cases

Churn forensics

See the exact path to cancellation.

Activation fails

See where onboarding breaks — and why.

Support context

Know the full story before replying.

Cost visibility

See what features really cost you.

Fix what’s blocking your users today.

FAQ

Is this session replay?: No. Userbook does not record screens, mouse movements, or keystrokes. It shows meaningful events in a timeline — not videos of user behaviour.
Is this another analytics tool?: No. Analytics focus on aggregates and trends. Userbook focuses on individual users and the exact sequence of events that led to things going wrong.
Do I need to replace my existing analytics?: No. Userbook is designed to complement your existing analytics, not replace them.
What data do you track?: Only the events you send or allow Userbook to capture, such as product actions, errors, emails, and billing events. You don't have to share any personal data if you don't want to.
Do you record or store user sessions?: No. Userbook stores event metadata, not session recordings or raw interaction data.
How hard is it to set up?: Most teams can get started in minutes by installing a single script. You can add custom events over time if needed.
Can I track events from outside my app?: Yes. Userbook can include events from systems like billing, email providers, background jobs, and webhooks — anywhere you can emit an event.
Is this invasive for users?: No. Userbook is designed to provide insight without spying. It tracks what happened, not how someone physically interacted with your app.
Who is Userbook for?: Founders and product teams who want to understand why users get stuck, complain, or churn — without digging through multiple tools.
Is Userbook in real-time?: Events appear in real-time, so you can spot issues as they happen rather than days later.